8711 Burnet Rd # H98 Austin, Texas 78757 1-800-504-5095
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Shipping
Charges
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Every order is a special order and cannot be returned for a refund except for defects in product or workmanship, with the exception of sample orders. Click samples to see our sample policy. Each order takes approximately 14 working days to process.
Our shipping and handling charges are calculated upon checkout based on total weight of items ordered using the following USPS current rates:...
Priority Shipping under one pound $3.85
Over one pound the rate varies according to your zip code zone:
1-2 lbs. $3.95 to $5.75
2-3 lbs. $4.75 to $8.55
3-4 lbs. $5.30 to $10.35
4-5 lbs. $5.85 to $12.15
5-6 lbs. $6.30 to $12.30
Add $2.50 handling charge to each shipment
SHIPPING CHARGES FOR METAL TILE ORDERS may not reflect the appropriate shipping charge for the size tile you selected. This cart can only calculate shipping charges based on the weight for one size tile, so if the shipping is overcharged for your order, we will credit your account the extra charge. If the shipping is too low, we will call you for credit card information to charge your account for the additional shipping. If you would like to know the shipping charge before you order, please email us at customerservice@carinaworks.com, tell us your potential order and we will let you know what the actual shipping charges will end up being. We apologize for the inconvenience. We make every effort to deliver a superior product for the best value with no added costs so we will compensate for this shopping cart shortcoming.